17.
Costco's strategy: 80/20 everything, then take three variables to the extreme
Costco copies best-in-class retail norms but pushes pricing, product selection, and employee retention far enough to create unusual outcomes
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21.
The best companies 80/20 and copy best-in-class. Then take two to four variables to the extreme.
The best companies 80/20 and copy best-in-class. Then take two to four variables to the extreme. Costco 80/20s everything, except: - pricing - product selection - employee retention Take those three to the extreme. Then combine those thre